Nothing
displays on the Monitor?
1. Check the computer and
monitor to see if they are plugged into the wall outlet
and to the back of the computer.
Sometimes cords pull out enough to not make a good connection.
2. If you are using a power strip,
plug the computer directly into an outlet instead. (Make sure your
power strip is
switched in the "ON" position.
3.
Plug the computer monitor into a separate outlet to check if there
may have been a blown circuit.
4. If
the computer is freezing, you may have too many programs running at one time.
Try running fewer
programs and restart your computer often to free up memory.
The screen is black.
1. Make sure the monitor is on. (A green light
should display on the lower right side).
2.
Check the power cord for a good connection.
3.
Power off the monitor and Power it back on.
Notice the light changing from green to orange?
4.
Check the buttons on the front of the monitor,
brightness may have been turned down.
5.
Monitors do begin to darken whenever they are about to burn out. If
you feel your monitor is on
its way out, please notify me so a replacement can
be ordered.
6. If none of these
situations apply, please call or email me .
Non-System Disk
Error
1. This means that a disk has been left
in the A: drive.
2. Eject the disk and retry.
Keyboard is
Frozen
1. Check the keyboard's
connection to your computer and see that it is plugged in properly.
2. Press Ctrl+Alt+Delete and check your
task manager to see if any programs are not responding.
In this case,
close them and see if it helps your problem.
3. Restart your
computer.
Mouse Doesn't
Work
1. Check your mouse's
connection to your computer and see that it is plugged in properly.
2. Press Ctrl+Alt+Delete and check your task manager to
see if any programs are not responding. In this case, close
them and see if it helps your
problem.
3. Restart your computer.
System is
Slow
If your system is running slowly, you have a couple of options
to fix your problem.
1. You may be running too many programs. Try closing
some of the programs you're running by pressing Ctrl+Alt+Delete and close any
program you are not currently using.
2. Your computer may have corrupted and/or unnecessary
files on it. Go to Programs> Accessories> System Tools and try
running the Disk Defragmenter and Disk Cleanup. This will remove
unnecessary and corrupted files on your computer.
Vanished
Document
1. If your document has seemingly vanished into thin air,
you may have just opened a new window. Close the current window
you're viewing and that will probably reveal your document.
Icon
Disappeared
1. You may have accidentally moved one icon over
another. Try clicking and dragging away each icon to see if any lie
underneath.
2. If this fails, create a new icon for your program by
finding the program from the Start taskbar, clicking the program and dragging it
to the desktop. By doing this, you've created a new shortcut that will
appear on your desktop.
Cannot Find
Network
If you get this message and you are WIRELESS, make sure your WIRELESS is turned
on. *Should see a tower picture located by your clock.. if this has a red
x you may need to select FN F6 and TURN on your wireless, or FN F2.
1. If you get this message when you try to go online, you
won't be able to use the internet.
2. See if your internet cable is connected to your
computer and make sure that you have signed on.
3. If neither of these work, you may have problems with
your internet provider whom you should now contact.
Printer not
found
1. You either don't have a printer installed on your
computer, or you did it incorrectly.
2. Go back through your printer setup and recheck
everything. Make sure you have a printer selected.
Printer
Help 
